Corporate Governance

We take immense pride in our Corporate Governance Model and ensure that we leverage this model to deliver sustained value to our customers.

We operate in a robust corporate governance framework – outlined below – aimed at ensuring that we act responsibly, transparently and with accountability at all times.

Our Management Team meets every month to take stock of the following metrics

  • Employee satisfaction metrics
  • Customer satisfaction metrics
  • Risk and liability metrics
  • Investment decisions (These are reviewed on a rolling quarter basis)
  • Revenue Growth
  • Profit growth
  • Market share growth
  • Strategic direction and operational plan (This is finalised and set in the beginning of the financial year and reviewed every quarter)
  • Ethics & Compliance

We have the following Governance Committees constituted at CISB. The Board of Directors reviews the progress of various activities with respective committees on a Quarterly basis.

  • Compensation and Benefits
  • Customer engagement
  • Ethics and Compliance
  • Audit
  • Strategy and Business Planning