District Coordinator

  • Post
District Coordinator Post- 33
  • ¬†Consolidated Remuneration
Rs. 30,000/- CTC per month.
  • Essential Qualification
  • Graduate Or Certification/Diploma in Computer Science or IT
  • ¬†Experience
  • At least 2 years’ experience in application maintenance & support.
  • Good oral and written communication skills in local language.
  • Computer literacy must.
  • Willingness to travel a must.
  • Mandatorily local candidates should be engaged
  • Desirable
  • 4 years’ experience in application maintenance and support.
  • Formal training on IT/Computer.
  • Experience working with technology and software application support
  • Proven ability to successfully handle multiple tasks within a team environment
  • Great attention to detail and problem solving skills
  • ToR
 

  • Supporting training of Block helpdesk in ICT-RTM.
  • Supervise Block helpdesk.
  • Support District level ICDS officials on usage of CAS system.
  • Escalate issues as needed.
  • Logging and managing issues in the Issue Tracker application (CAS application)
  • Provide general application support i.e. solve issues escalated from Block level in regard to mobile application web application or reporting.
  • Extend help for lost/stolen phones.
  • Monitor worker activity reports.
  • Follow up on actions from activity reports.
  • Any other tasks that may be assigned by the Director.