PG degree in supply Chain Management/MBA with Specialization in Operations/Supply Chain Management OrGovernment employee retired as Under Secretary (Pay Level-11) or equivalent with at least five years’ experience in procurement and age not more then 65 years.
At least 3 years’ experience in application maintenance/4 years’ experience in supply chain management and procurement planning.
Experience of working with front line workers of government Department and training on IT/Mobiles/Computer
Problem solving skills.
Good oral and written communication skills in local language.
Computer literacy a must.
5 years’ experience in working on technology and software application support.
Proven ability to successfully handle multiple tasks specially IT and Supply chain Management, within a team with attention to detail.
Review quality of goods procured and disseminated through the project and recommend remedial actions where quality of goods are compromised.
Responsible for overall management of the help desk and ensuring that the incidents are being registered and later resolved by the team.
Lead the L2 Support team and provide directions to the team member Responsible for ensuring technical Support issues are addressed satisfactorily and promptly and that issues are being properly triaged
Support in resolving complex problems
Interface with Central help desk team on bugs
Help the State help desks/Ministry users in troubleshooting issues with CAS software
Flag critical software errors
Train the District help desk
Any other related activities of the project that may be assigned by the Director.